How to build a constructive conversation on the phone, causing a technician or a consultation on the issue of repairing the TV? In our difficult time surviving, in order to attract customers, is very popular in many application tempting, but often lacking specificity promises, such as low prices, high quality, some guarantees on the 'Many Years'. This is their business, I do not judge. Personally, I do not use such 'zamanuhami', because cases are different, every work has its price, so that the matter of prime importance – for orientation in each case. As it happens, some people are calling, not even bothering to find out 'name' your televizora.Deskat, we have time No, but you call free, come, posmotrite.Kak rule is problematic clients, then they may not have the money or traded as the market. Best to avoid such kontingenta.Esli you of these – do not bother me. In the process of communication try to present the most words in the right way a manifestation of failure television, his brand (like 'Samsung'), screen size (at least approximately) how old he is (about) what color shell (Black, gray, silver). In some cases you need to tell your model televizora.Pripomnite not you noticed this before breakage of any changes in the TV, such as size images or yarkosti.Vsya this information very helpful to me in the pre-diagnosis and determining the estimated value of raboty.Tak as it avoids wasting time in the process of repair, pre- zapasshis required for a radio parts. Oh, and another nyuansik – some calling me by his vision of something, or just to show his superiority in the inability to communicate can afford to go on 'You'. Mozhet.kto something of a 'goodwill' in ecstasy, but I do not nepriemlimo.I because of my self-esteem (though it takes place), but simply communicating 'CUSTOMER' with 'CONTRACTOR' shall be in the right formate.Ochen would you ponrailos, if you come to the technician in his underpants? Here I am about it – it should be decently and in order, in due time and in its place. So that the outcome of something like this – first, gather your thoughts, all recall, brand and type TV record, and start the live communication:)