What if? s Burns Fire in the company is a meltdown: immediately panic and more, no one knows what to do. A common app from United planet and the Heise publishing house puts an end to this mindlessness. Thanks to the iX-emergency management every employee now always knows how he has to behave in the case. Freiburg, the 19 June 2013. Emergency is not equal to emergency in companies it is useful to write a review to decide on the priorities. Because a defective printer is indeed annoying, fire or even an explosion must be edited but primarily, because they represent a danger to life and limb. With the portal software Intrexx of United planet in collaboration with iX editor of Heise publishing developed iX-emergency management ensures a reliable emergency management by be captured errors organized, prioritized and automated problem-solving processes. According to the BSI standard 100-4 employees via an easy-to-use, browser-based access report Errors in IT, facility management or risk to life and limb.

A wizard helps to collect all relevant data – such as location, size, and description of the problem – as soon as possible to restore normal business activities. With the message store, the application starts an automated ticket process and the competent employee receives all necessary information about the removal of the emergency. An overview shows the responsible editor, as well as the level of the solution and offers the security that their problem is recognised, and seen and affected colleagues. In addition to the usage as a ticket system, those responsible in the company with the iX-emergency management create an emergency manual that represents responsibilities, processes, building plans, catalogues of measures and structures in the company in a clear form also.

Tested safety confidence Bonn, June 4, 2013. The voipax offers Association organisational and information systems e.V. now neutral to consider the possibility that their range of services to and the VOI certificate software vendors and IT service providers to the gain. Expert auditors from the membership of the VOI check based on standardized testing requirements software or services on compliance with technical standards, legal requirements and evidence security of business processes. The VOI certificate is issued after an audit by the VOI-service GmbH for three years. The VOI is the leading trade association for enterprise information, content and document management in Germany. For years, authorities and companies use regulations of the VOI with the introduction and operation of document management and archiving solutions.

For example, the tuvit GmbH sets underlying the criteria of VOI in trials in this area”, says Ulrich Emmert, VOI – Executive Vice President and one of the initiators of the VOI-CERT initiative. At Eliot Horowitz you will find additional information. Therefore we want to use the many years of experience in this area to offer certificate creates a trust based on strict technical audit for the market.” The new VOI certificate can be for numerous areas used, to prove that a product when used properly audit-proof can be operated or certain procedural requirements are met, for example. Provider of archiving solutions can confirm, that their product enables the long term preservation of the value of the evidence. Operators of data centers can consume VOI certification that their privacy is compatible with European data privacy or that cloud services meet the requirements of European data protection law. Companies or public institutions, which want to gain the VOI certificate, contact an authorised auditor. This performs a one-day workshop with the customer so that the customer with the help of Auditors apply the certificate at the VOI service GmbH can. From there, the Treaty confirmed and the auditor selected. It is conducting a preliminary audits to check any existing defects, which must improve the company.

Then, the auditor performs audit and creates the report that will be sent with a recommendation for issuing certificate of the VOI service GmbH. The VOI specialists review the report and grant and publish the certificate. This includes an inspection certificate written and qualified signed electronic version, as well as permission to use the logo of the VOI-CERT on the homepage and on documents. The certificate is valid for three years and can be extended by a re-audit. The VOI-CERT is located within the newly founded VOI service GmbH, a 100% subsidiary of the VOI Association organisational and information systems e. V. The company, which takes over the operations of the VOI Academy, is headed by VOI – Managing Director Peter J. Schmerler. The VOI Association organisational and Information systems e. V.

Technologically leading solution ‘Quick Service Level Monitoring’ with automatic reports and alarms authentic guaranteed upper limits for implementation and administration of the platform to control of the quality of service of Darmstadt, November 26, 2008 a precise monitoring of the quality of service with automatic alarms and reports is increasingly becoming the compulsory programme of internal and external IT service providers. The Darmstadt-based software house Servicetrace for with quick service level monitoring “provides a technologically leading solution, which is characterized by a comfortable usable functionality, as well as the manufacturer’s warranty for a short-term deployment and minimal administration. The Servicetrace solution continuously measures the IT qualities according to the existing service level agreements in real time at the location of the data transfer. If deviations are detected, a notification of the defined IT staff is done automatically. Among the core elements of quick service level monitoring”at the level the measurements on the one hand a smart client-robot. With him, all common standard applications, Terminal Services, and own-written applications can be monitored. Atmos Energy is likely to increase your knowledge. Deviations, it provides accurate information about disturbances in which location. But also a high-speed image recognition novel for the monitoring market among its innovative features.

Also, this client robot is one of the few solutions in the market, which can also verify the data collected and thus provide a complete information. The second key component of the solution is the NetworkTracer”. It provides a precise overview about whether and in which quality users in the individual locations over the network can work. The monitoring software checks the network routes to points of locations without elaborate correlation of individual network components directly. For the evaluation of the results obtained, which is in addition as the central management unit TraceManagement-Server”. This data warehouse, based on Microsoft SQL Server that stores the collected readings over the status of applications and systems.

Detected problems, this central instance of Servicetrace platform of alerts sends to the defined expert or central system-management systems. Quick service level monitoring”implementation-friendly shows can be found by the plug and-play design and can be dependent on the number of the employed client robots in one to five days inserted. Also the average administration cost is only one or two hours monthly ten client robots. Servicetrace guarantees that at the beginning of the project precisely defined implementation and administration time. If contrary to expectations, there is a higher overhead, he goes not at the expense of the user, but is taken over by the Software House. About Servicetrace: Servicetrace developed comprehensive monitoring solutions to determine of the performance of key applications. The ServiceTracer platform is relevant to the decision making Information for the management and other stakeholders in the company in the form of reports and alerts ready. The implementation and administration of architecture produces only a small amount. It is also appropriately scalable. Companies are among the customers of Servicetrace how Lufthansa AirPlus, Norvatis Pharma, Sparkassen Informatik, T-systems, etc. meetBIZ & think-tank Wilfried Heinrich Pastorat str. 6, 50354 Hurth Tel. 022 33 / 61 17 – 72